Chat Support Executive

Dynasty Hr Solutions is hiring a Chat Support Executive in Dona Paula. 10 candidates will be hired for this role. Salary is up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

Pay and perks

The salary for this role is ₹25,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: Dona Paula
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Working hours: Rotational Shift
• Employment type: Full time
• Vacancies: 10
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Dynasty Hr Solutions.