Customer Care Coordinator

Eagle Solutions is hiring a Customer Care Coordinator in Sector 8 - Noida, Delhi. You can earn up to ₹20,000/month. There are 2 open positions.

Employer’s description

Customer Handling. Type : Sales | Languages : Hindi, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• A patient, customer-first attitude

Your responsibilities

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Sector 8 - Noida, Delhi, Delhi
• Work mode: Work from office
• Job type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Eagle Solutions.