Customer Care Executive

Looking for a Customer Care Executive role in Sector 18 - Gurgaon, Delhi? Elevate X Solutions is hiring now. You can earn up to ₹25,000/month. No experience? You can still apply. The team is filling 25 vacancies.

Employer’s description

Job Responsibilities:Handle Customer Queries Through Voice And Non-Voice Channels.Provide Accurate Information And Resolve Customer Issues Professionally.Follow Company Processes, Policies, And Service Quality Standards.Ensure A Positive Customer Experience Through Effective Communication.Maintain Proper Records Of Customer Interactions. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• You are patient and polite

What the job involves

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Elevate X Solutions.