Customer Support Specialist

Esatisfy Hrsolutiions Private Limited wants to bring on a Customer Support Specialist for its Shivaji Nagar, Bengaluru team. There are 10 open positions. No experience? You can still apply. The pay goes up to ₹25,000/month.

In the employer’s words

We Are Hiring For Startek - Open Roles Into Myntra, Phonepe And Amazon Voice Process. Type : Outbound, Inbound, Domestic, International | Marketing | Languages : Hindi

Day-to-day work

As a Customer Support Specialist, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Domestic, Hindi, Inbound, International, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International
• Marketing
• Languages: Hindi
• Someone polite and patient

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Esatisfy Hrsolutiions Private Limited.