Customer Support Specialist

Suraj P K (Anvaya Hr Inc) is looking for a Customer Support Specialist to join its team in Electronic City, Bengaluru. Salary is up to ₹24,000/month. 10 candidates will be hired for this role. Freshers can apply.

Employer’s description

Query Resolution: Handle Inbound Calls Or Chats To Resolve Customer Complaints Regarding Orders, Payments, And Product Inquiries Professionally.Process Documentation: Update Call Records And Maintain Accurate Documentation Of Every Customer Interaction In The System.Information Provisioning: Provide Customers With Accurate Information. Type : Domestic | Languages : English, Hindi

What the job involves

As a Customer Support Specialist, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

What you get

Compensation: ₹17,000 – ₹24,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Suraj P K (Anvaya Hr Inc) today.