Customer Support Specialist

Suraj P K (Anvaya HR Inc) is hiring a Customer Support Specialist in Silk Board, Bengaluru. The pay goes up to ₹26,000/month. Great for first-time job seekers. The team is filling 5 vacancies.

Note from the employer

Manage Outbound Calls With Professional Communication. - Resolve Customer Queries Regarding Gold, Platinum, And Diamond Jewellery. - Generate Leads By Encouraging Store Visits And Maintaining Accurate Interaction Records. - Contribute To The Continued Success Of A Leading Jewellery Brand. Shift: (6 Days/Week, Sundays Off) - Salary (Ctc):26Ctc. Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Roles and responsibilities

As a Customer Support Specialist, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹26,000 per month, based on skills and experience.

Job at a glance

• Job location: Silk Board, Bengaluru, Karnataka
• Work type: Office-based
• Vacancies: 5
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Suraj P K (Anvaya HR Inc).