Chat Support Executive

Looking for a Chat Support Executive role in Andheri, Mumbai? Firstmeridian Global Services Private Limited is hiring now. The team is filling 10 vacancies. You can earn up to ₹33,000/month.

Note from the employer

Urgent Opening For The Position Of Customer (Chat/ Email/ Calls) Location Marol Naka Andheri. Follow Up (Chat, Call And Email) With Customers In Case Of Pending / Escalated Issues. Communicate Clearly And Effectively With Customers. Deliver Outstanding Customer Experience To Each And Every Customer. Salary Up To 33K And Incentive. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹25,000 – ₹33,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English

Job at a glance

• Location: Andheri, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Firstmeridian Global Services Private Limited.