Customer Care Officer

Five Splash Infotech Private Limited is hiring a Customer Care Officer in Turbhe, Mumbai. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Chat Process Day Shifts , Need Excellent Communication In English , Should Have Minimum 6 Months Exp In Chat Process. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, International, Outbound | Languages : English

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, International, Outbound
• Languages: English
• Someone calm under pressure and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Job details

• Location: Turbhe, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Five Splash Infotech Private Limited.