Customer Care Officer

Join Option Bricks as a Customer Care Officer in Juinagar, Mumbai. The pay goes up to ₹25,000/month. No experience? You can still apply. The team is filling 7 vacancies.

Employer’s description

A Telesales Job Description Outlines The Duties And Requirements For A Phone-Based Sales Role, Focusing On Outbound Cold Calling, Pitching Products, And Meeting Revenue Goals. Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹16,500 – ₹25,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

What the job involves

As a Customer Care Officer, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Juinagar, Mumbai, Maharashtra
• Vacancies: 7
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Option Bricks reviews applications regularly.