Customer Care Associate

A new Customer Care Associate role is open at Fusion Cx Limited, Matigara, Siliguri. There are 30 open positions. Salary is up to ₹17,850/month. No experience? You can still apply.

In the employer’s words

Only For Customer Care Executive. Languages : English

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and customer-first

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

Salary: ₹15,000 – ₹17,850 per month, based on skills and experience.

Job details

• Job location: Matigara, Siliguri, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Fusion Cx Limited. It takes less than a minute.