Customer Care Associate

Start your next role as a Customer Care Associate with Fusion Cx Limited in Matigara, Siliguri. Salary is up to ₹17,850/month. There are 30 open positions.

Note from the employer

Customer Support. 1 - 2 Years Experience Compulsory. | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹15,000 – ₹17,850 per month, based on skills and experience.

Job at a glance

• Job location: Matigara, Siliguri, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fusion Cx Limited.