Customer Care Executive

Gms Services is looking for a Customer Care Executive to join its team in Mohali. Freshers can apply. You can earn up to ₹20,000/month. There are 10 open positions.

In the employer’s words

Customer Care Executive. Languages : English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are patient and polite

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Job details

• Work location: Mohali, Punjab
• Work mode: Work from office
• Employment type: Full time
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Gms Services. It takes less than a minute.