Customer Service Advisor

Join Green Automobiles Private Limited (Green Automobiles Pvt. Ltd.) as a Customer Service Advisor in New Industrial Township No 5 - Faridabad, Delhi. The team is filling 6 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Vehicles Ko Inspect Aur Repair Karo Taaki Optimal Performance Maintain Ho. Mechanical Issues Diagnose Karo Aur Faulty Parts Replace Karo. Service Records Maintain Karke Preventive Care Advise Karo. More Than 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹14,000 – ₹18,000 per month.

Key responsibilities

• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Active listening, Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and polite

Job at a glance

• Work location: New Industrial Township No 5 - Faridabad, Delhi, Delhi
• Work type: On-site
• Job type: Full time
• Interview timings: 9:00 AM - 7:30 PM |Wed. to Monday
• Working hours: 9:00 AM - 7:30 PM |Wed. to Monday
• Openings: 6

Interested? Apply now on BetterJobs with your resume — Green Automobiles Private Limited (Green Automobiles Pvt. Ltd.) reviews applications regularly.