Customer Service Coordinator

Green-Tech Computers (Epson Authorised Service Centre) wants to bring on a Customer Service Coordinator for its Civil Lines - Gurgaon, Delhi team. You can earn up to ₹17,000/month.

Employer’s description

Customer Service Co-Ordinator (Female )For Epson Authorises Service Centre Gurgaon. Candidates Should Be 10+2 Or Graduate.Having Knowledge Of Ms-Office & Internet Mail. Also Having 0-1 Years Experience.Good Communication Skillsgood Working Attitude.Fresher May Also Apply.Please Contact Personaly.

Salary and benefits

You will be paid ₹15,000 – ₹17,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Active listening and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job details

• Job location: Civil Lines - Gurgaon, Delhi, Delhi
• Shift: 10.00 AM - 7.00 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Green-Tech Computers (Epson Authorised Service Centre) reviews applications regularly.