Customer Support Team Leader

Looking for a Customer Support Team Leader role in Kadubeesanahalli, Bengaluru? Headsup HR Solutions Private Limited is hiring now. You can earn up to ₹50,000/month. The team is filling 5 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, polite attitude

Compensation

The salary for this role is ₹35,000 – ₹50,000 per month.

Job at a glance

• Job location: Kadubeesanahalli, Bengaluru, Karnataka
• Work type: On-site
• Openings: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Headsup HR Solutions Private Limited reviews applications regularly.