Chat Support Executive

Hire My Assistants Kpo Llp has an opening for a Chat Support Executive based in Goregaon West, Mumbai. 3 candidates will be hired for this role. The pay goes up to ₹8,500/month.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Sales. Type : International | Languages : English

Compensation

You will be paid ₹7,500 – ₹8,500 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• You are patient and polite

Roles and responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Goregaon West, Mumbai, Maharashtra
• Vacancies: 3
• Employment type: Part time
• Work mode: Office-based
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 4:30 PM - 9:00 PM | evening shift

Interested? Apply now on BetterJobs with your resume — Hire My Assistants Kpo Llp reviews applications regularly.