Chat Support Executive

A new Chat Support Executive role is open at Hire My Assistants KPO LLP, Goregaon West, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹17,000/month. Freshers can apply.

Employer’s description

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. Type : International | Languages : English

Roles and responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Salary and benefits

Salary: ₹16,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Goregaon West, Mumbai, Maharashtra
• Work mode: On-site
• Openings: 2
• Interview: 11:00 AM - 6:00 PM
• Employment type: Full time
• Shift: 12:00 PM - 9:00 PM

Apply today and take the next step in your career with Hire My Assistants KPO LLP.