Customer Care Officer

Looking for a Customer Care Officer role in Ghatkesar, Hyderabad? Hr Globe Recruitment Service is hiring now. There are 15 open positions. You can earn up to ₹15,000/month.

Note from the employer

Greetings From Hr Globe Recruitment Service.Voice Process Customer Support Inbound Qualification : Degree Freshers/Experience Both Are Eligibleday Shiftsalary Freshers 16,000+ Incentives + Two Way Transport Experience 19,000 Ctc + Incentives + Two Way Cab. Type : Inbound | Languages : Hindi

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi
• Someone customer-first and calm under pressure

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Salary and benefits

You will be paid ₹14,000 – ₹15,000 per month.

Job details

• Location: Ghatkesar, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time

Ready to start? Upload your resume and apply to Hr Globe Recruitment Service today.