Chat Support Executive

Start your next role as a Chat Support Executive with IBV Technologies Private Limited in Raja Park, Jaipur. Great for first-time job seekers. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic, Sales, International, Inbound | Marketing

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, International, Marketing, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, International, Inbound
• Marketing
• A patient, calm under pressure attitude

Roles and responsibilities

As a Chat Support Executive, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Job details

• Job location: Raja Park, Jaipur, Rajasthan
• Vacancies: 10
• Job type: Full time
• Work type: Work from office
• Working hours: 9:00 AM - 5:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IBV Technologies Private Limited.