Chat Support Executive

New Vision India is hiring a Chat Support Executive in Gopalpura, Jaipur. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English
• You are customer-first and calm under pressure

Position details

• Job location: Gopalpura, Jaipur, Rajasthan
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by New Vision India.