Chat Support Executive

Looking for a Chat Support Executive role in Tilak Nagar, Jaipur? Pawan Caterers is hiring now. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Typing speed and Active listening
• Basic English
• Freshers can apply
• You are customer-first and polite

What you will do

• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

What you get

Compensation: ₹15,000 per month.

Job at a glance

• Location: Tilak Nagar, Jaipur, Rajasthan
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Pawan Caterers. It takes less than a minute.