Chat Support Executive

Start your next role as a Chat Support Executive with New Vision India in Airport Road, Jaipur. Salary is up to ₹20,000/month. Great for first-time job seekers. 10 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International, Inbound | Languages : English

What the job involves

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Airport Road, Jaipur, Rajasthan
• Openings: 10
• Work mode: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: FEMALE :-9:30 AM - 6:30 PM | Monday to Saturday/ MALE: 3 PM- 12 AM (ROTATIONAL SHIFT )

Apply today and take the next step in your career with New Vision India.