Customer Service Coordinator

International Equipment Co wants to bring on a Customer Service Coordinator for its Sector 18 - Gurgaon, Delhi team. The pay goes up to ₹23,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

What you get

The salary for this role is ₹18,000 – ₹23,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by International Equipment Co.