Customer Care Executive

Konexions Back Office Services Pvt Ltd wants to bring on a Customer Care Executive for its Sector 57 - Noida, Delhi team. There are 10 open positions. Salary is up to ₹16,000/month. Freshers can apply.

In the employer’s words

Job Title : Virtual Relationship Manager.We Need To Connect With The Corporate Customer Of Airtel For Service And Collection Purpose.We Need To Maintain The Relationship With The Customer.We Need To Help The Customer For Resolving Their Queries Related To Their Airtel Services. Languages : Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are patient and customer-first

Compensation

Compensation: ₹12,000 – ₹16,000 per month.

Job details

• Location: Sector 57 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 10
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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