Customer Care Executive

Market Wizards Realmart Pvt is looking for a Customer Care Executive to join its team in Uttam Nagar, Delhi. You can earn up to ₹16,000/month. There are 15 open positions. Freshers can apply.

Employer’s description

Urgent Requirement For Hindi Call Center. Languages : Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹13,000 – ₹16,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A customer-first, polite attitude

Job details

• Location: Uttam Nagar, Delhi, Delhi
• Shift: 10:00 am - 6:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 15
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Market Wizards Realmart Pvt reviews applications regularly.