Customer Care Executive

Mercury Insurance Brokers Pvt Ltd is hiring a Customer Care Executive in Sector 16 - Noida, Delhi. Freshers can apply. Salary is up to ₹18,000/month. The team is filling 30 vacancies.

In the employer’s words

Calling Profile And Generate Lead. Languages : Hindi, Telugu

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: Hindi, Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu
• Someone calm under pressure and polite

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Position details

• Location: Sector 16 - Noida, Delhi, Delhi
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mercury Insurance Brokers Pvt Ltd today.