Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Sector 27 - Gurgaon, Delhi? Moil Placement Service is hiring now. No experience? You can still apply. You can earn up to ₹30,000/month. There are 30 open positions.

In the employer’s words

Solve The Customer Query Over The Call. Type : Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

What you get

The salary for this role is ₹18,000 – ₹30,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Sector 27 - Gurgaon, Delhi, Delhi
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Moil Placement Service. It takes less than a minute.