Customer Care Executive

Ms Facilities Allied Services Private Limited has an opening for a Customer Care Executive based in Mohali. Salary is up to ₹18,000/month. Freshers can apply. There are 30 open positions.

Note from the employer

Requirement Basic Computer Knowledge Good Communication In Hindi And Punjabi Willingness To Work In Rotational Shifts. Type : Sales, Outbound, Inbound | Languages : English, Punjabi, Hindi

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Outbound, Punjabi and Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: English, Punjabi, Hindi
• A calm under pressure, patient attitude

Position details

• Location: Mohali, Punjab
• Interview: 10:00 AM - 2:00 PM | Monday to Saturday
• Working hours: ROTATIONAL SHIFT MORNING EVENING NIGHT
• Employment type: Full time
• Vacancies: 30
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Ms Facilities Allied Services Private Limited reviews applications regularly.