Customer Care Coordinator

Msa Global Container Lines is hiring a Customer Care Coordinator in Jasola, Delhi. The team is filling 5 vacancies. The pay goes up to ₹24,000/month.

Note from the employer

Tele Sales Executive Cum Back Office. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹15,000 – ₹24,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Verbal communication, Complaint handling, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Quick facts

• Location: Jasola, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Msa Global Container Lines today.