Customer Care Executive

Start your next role as a Customer Care Executive with Nkb Kredit Solutions Private Limited in Pitam Pura, Delhi. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

We Are Hiring For A Client Support Role To Handle Client Calls And Follow-Ups On Digital Marketing And Social Media Leads For Secured And Unsecured Business Loans. The Role Involves Understanding Client Requirements And Explaining Our Loan Products Professionally.Good Communication Skills Are Mandatory.A Commerce Background Is Preferred. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound | Marketing

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Inbound, Marketing, Sales
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Marketing
• You are calm under pressure and customer-first

Salary and benefits

Compensation: ₹17,000 – ₹20,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.

Job details

• Location: Pitam Pura, Delhi, Delhi
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: Work from office
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nkb Kredit Solutions Private Limited today.