Customer Care Specialist

Join Nkb Kredit Solutions Private Limited as a Customer Care Specialist in Pitam Pura, Delhi. You can earn up to ₹17,000/month. 2 candidates will be hired for this role.

In the employer’s words

Wehiring A Candidate To Make Calls And Follow Up On Digital Marketing And Social Media Leads For Secured And Unsecured Business Loans. The Role Involves Calling Potential Clients, Understanding Their Requirements, And Clearly Explaining Our Loan Services. Good Communication Skills And Sales Experience Are Preferred.Visit Www.Nkbkredit.Com. More Than 2 Years Experience Compulsory. | B2B

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of B2b
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• B2B
• Someone patient and calm under pressure

Quick facts

• Job location: Pitam Pura, Delhi, Delhi
• Openings: 2
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Nkb Kredit Solutions Private Limited.