Customer Care Executive

Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) wants to bring on a Customer Care Executive for its Sector 58 - Noida, Delhi team. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹23,000/month.

Employer’s description

Handle Inbound Calls And Resolve Customer Queries. Languages : Telugu, Kannada, Punjabi, Marathi

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Kannada, Marathi, Punjabi, Telugu
• No English required
• Freshers can apply
• Languages: Telugu, Kannada, Punjabi, Marathi
• You are customer-first and patient

Pay and perks

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Sector 58 - Noida, Delhi, Delhi
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited).