Customer Care Specialist

Nuvanza Venture Private Limited is hiring a Customer Care Specialist in Sector 45 - Gurgaon, Delhi. The pay goes up to ₹22,000/month.

Employer’s description

Looking For A Female Customer Care Executive Fluent In English To Handle Customer Calls, Explain Products, Guide Customers On Why To Buy, Resolve Order Delay Queries, And Manage Returns/Cancellations. Must Be Polite, Confident, Customer-Focused With Strong Communication Skills. Prior Experience Preferred. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and customer-first

What you will do

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

What you get

The salary for this role is ₹20,000 – ₹22,000 per month.

Quick facts

• Location: Sector 45 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 1

Apply today and take the next step in your career with Nuvanza Venture Private Limited.