Customer Care Coordinator

Looking for a Customer Care Coordinator role in Sector 49 - Gurgaon, Delhi? Open Mind Services Limited is hiring now. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

We Are Looking For A Dedicated And Customer-Focused Customer Service Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Customer Queries, Resolving Complaints, And Ensuring A Positive Customer Experience Across All Communication Channels.Good Communication Skills Verbal & Written Handle Inbound & Outbound Customer Call. 1 - 2 Years Experience Compulsory. | Languages : English

What the job involves

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Sector 49 - Gurgaon, Delhi, Delhi
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Open Mind Services Limited today.