Customer Care Associate

Join Orion Corporate Alliance Private Limited as a Customer Care Associate in Rajarhat, Kolkata. Freshers can apply. Salary is up to ₹13,000/month. There are 30 open positions.

In the employer’s words

Customer Care Associate.

Salary

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Active listening, CRM tools, Hindi and English and Typing speed
• Male Only
• Basic English
• Freshers can apply

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Rajarhat, Kolkata, West Bengal
• Interview: 11:00 AM - 2:00 PM | Monday to Friday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Orion Corporate Alliance Private Limited.