Customer Care Coordinator

Looking for a Customer Care Coordinator role in Mahipalpur, Delhi? Pathfinder Express Freight Pvt Ltd is hiring now. Salary is up to ₹20,000/month.

Note from the employer

Oversee The Transportation And Delivery Of Goods While Ensuring Cost-Efficiency. Coordinate With Carriers, Warehouses, And Clients To Maintain Smooth Supply Chain Flow. Monitor Inventory Levels And Resolve Shipment Issues. 1 - 2 Years Experience Compulsory. | MS Power Point, MS Word, Basic Excel | Skills Needed : Email

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Basic Excel, Email, Ms Power Point, Ms Word
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• MS Power Point, MS Word, Basic Excel
• Skills Needed: Email
• You are customer-first and patient

Position details

• Work location: Mahipalpur, Delhi, Delhi
• Vacancies: 1
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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