Customer Care Executive

Start your next role as a Customer Care Executive with Prakash Enterprises in Shakti Nagar, Delhi. There are 2 open positions. You can earn up to ₹12,000/month.

In the employer’s words

Attending Calls Of Customers For Warranty And Service Related Calls. Knowledge Of Computer And Excel Is Must. Languages : Hindi, English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone patient and polite

Salary and benefits

Compensation: ₹8,000 – ₹12,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Work location: Shakti Nagar, Delhi, Delhi
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 2

Ready to start? Upload your resume and apply to Prakash Enterprises today.