Customer Care Manager

A new Customer Care Manager role is open at Rajalakshmicars Private Limited, Madhavaram, Chennai. The team is filling 2 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• A polite, patient attitude

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

As a Customer Care Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Madhavaram, Chennai, Tamil Nadu
• Work type: Work from office
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Rajalakshmicars Private Limited.