Customer Care Executive

Start your next role as a Customer Care Executive with Rk consultancy in Sector 32 - Gurgaon, Delhi. The team is filling 11 vacancies. The pay goes up to ₹40,000/month.

In the employer’s words

You Have To Handle The Call Of Customer & Have To Solve Their Queries And Cross Sales The Product .Call Center Experience Candidates Is Required.Day Shift Job .Job Location -- Sector -32 , Gurgaon .Salary-- 30000 To 40000 + Huge Incentive .If Intrested Pls Contact To Hr Shilpi On This Number -- 9837099201 . 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi, English

Salary

Compensation: ₹30,000 – ₹40,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi, English
• You are polite and calm under pressure

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Sector 32 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 11
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Rk consultancy today.