Customer Care Manager

Rns Motors Private Limited wants to bring on a Customer Care Manager for its Jigani Anekal Road, Bengaluru team. There are 2 open positions. Salary is up to ₹28,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Outbound | Languages : Kannada

Compensation

The salary for this role is ₹22,000 – ₹28,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Kannada, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Outbound
• Languages: Kannada
• Someone customer-first and patient

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Jigani Anekal Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2

Apply today and take the next step in your career with Rns Motors Private Limited.