Customer Care Manager

Start your next role as a Customer Care Manager with Sorele Jewellery Private limited in Indira Nagar, Bengaluru. The pay goes up to ₹35,000/month.

In the employer’s words

We Are Looking For A Friendly And Proactive Customer Care Associate To Handle Customer Queries, Complaints, And Service Requests. The Ideal Candidate Will Ensure A Smooth And Positive Experience For Every Customer, Whether In-Store, Over The Phone, Or Online. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A customer-first, patient attitude

Job at a glance

• Job location: Indira Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Sorele Jewellery Private limited.