Chat Process Executive

Join Sarvasync as a Chat Process Executive in Mahalaxmi Nagar, Indore. Freshers can apply. The pay goes up to ₹20,500/month. 10 candidates will be hired for this role.

Employer’s description

Handle Customer Queries Through Live Chatprovide Accurate And Quick Solutions To Customersresolve Customer Complaints And Service-Related Issuesmaintain Professional Written Communicationhandle Multiple Chats Efficientlyfollow Process Sops And Quality Standardsachieve Productivity And Quality Targets. Type : Domestic | Languages : English, Hindi

Day-to-day work

As a Chat Process Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹14,900 – ₹20,500 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• A polite, calm under pressure attitude

Job details

• Job location: Mahalaxmi Nagar, Indore, Madhya Pradesh
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Sarvasync.