Chat Process Executive

Vizhve8 Hr Service is hiring a Chat Process Executive in Old Palasia, Indore. The team is filling 15 vacancies. The pay goes up to ₹21,000/month.

In the employer’s words

Hi Everyone Were Hiring For Indore Location Position: Customer Care Executiveexperience: Minimum 6 Monthsqualification: Graduatesalary: Up To 21,000 Ctc Per Monthshift: Rotational Shifts And Rotational Week-Offskey Requirements: - Strong Communication Skills In Both English And Hindi. - Ability To Handle Customer Queries Efficiently. - Prior Experience In A Customer Service Role Is Mandatory. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English, Hindi

What you will do

As a Chat Process Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English, Hindi
• You are customer-first and polite

Compensation

The salary for this role is ₹19,000 – ₹21,000 per month.

Quick facts

• Location: Old Palasia, Indore, Madhya Pradesh
• Vacancies: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Shift: Day shifts

Ready to start? Upload your resume and apply to Vizhve8 Hr Service today.