Customer Care Associate (Cca)

Start your next role as a Customer Care Associate (Cca) with Shunya Tattva Management Consultants in Sector 100 - Noida, Delhi. You can earn up to ₹50,000/month. The team is filling 5 vacancies.

Note from the employer

Hi Folks! Hiring For Customer Service Role/Loc: Noida/Wfo /Sal: Upto 6.5Lpa/Mandate Language: English & Punjabi/Night Shift/Pick Drop Facility Available/Any Industry Can Apply/Interested Candidates Share Your Cv At Khushi@Shunyatattva.Co.In Or Whts Up 9869200181..Regards Khushi Rane. More Than 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : Punjabi, English, Hindi, English, Punjabi

What you will do

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹30,000 – ₹50,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, International, Outbound, Punjabi
• Good English
• Night shift
• More Than 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: Punjabi, English, Hindi, English, Punjabi

Job at a glance

• Work location: Sector 100 - Noida, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Shunya Tattva Management Consultants. It takes less than a minute.