Customer Care Executive

Looking for a Customer Care Executive role in Sector 19 - Gurgaon, Delhi? Silaris Informations (India) Private Limited is hiring now. The team is filling 30 vacancies. The pay goes up to ₹21,000/month.

Note from the employer

Resolving The Queries Of The Customer. Languages : English, Hindi, Telugu, Tamil

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Telugu, Tamil

What you get

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Quick facts

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Silaris Informations (India) Private Limited today.