Customer Care Coordinator

Silaris Informations Private Limited has an opening for a Customer Care Coordinator based in Naraina, Delhi. You can earn up to ₹21,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

Silaris Information Pvt Ltd Is Hiring For The Position Of Coordinator For The Customer Service Process This Is A Non-Target Based Process With A Fixed Salary Structure. We Are Seeking Candidates With Excellent English Communication Skills, And Freshers Are Also Welcome To Apply.Responsibilities.Initiate Conversations With Potential Customers Over The Phone. Languages : English

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and patient

Salary

The salary for this role is ₹15,000 – ₹21,000 per month.

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Location: Naraina, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Silaris Informations Private Limited.