Customer Care Associate (Cca)

Join Silgate Solutions Limited as a Customer Care Associate (Cca) in Thane West, Mumbai. You can earn up to ₹23,000/month. There are 30 open positions. Great for first-time job seekers.

Employer’s description

Customer Care Associate. Languages : Marathi, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹15,000 – ₹23,000 per month.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 10 AM -7 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Silgate Solutions Limited reviews applications regularly.