Customer Care Executive

Skyway Solutions has an opening for a Customer Care Executive based in Mohali. Great for first-time job seekers. The pay goes up to ₹30,000/month. There are 15 open positions.

In the employer’s words

This Is A Full-Time Opportunity For Candidates Who Have Completed 12Th Grade Or Higher. Freshers As Well As Experienced Professionals Are Encouraged To Apply. The Ideal Candidate Should Have Good Communication Skills, Basic Computer Knowledge, A Customer-Focused Approach, And The Flexibility To Work In Rotational Shifts. Type : Inbound | Languages : English

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English
• A customer-first, calm under pressure attitude

Key responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹15,000 – ₹30,000 per month.

Job at a glance

• Work location: Mohali, Punjab
• Vacancies: 15
• Job type: Full time
• Shift: Rotational
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Skyway Solutions.