Customer Care Coordinator

Sparecare Inventory Solutions Llp has an opening for a Customer Care Coordinator based in Sector 15 - Gurgaon, Delhi. The pay goes up to ₹25,000/month. The team is filling 4 vacancies.

Note from the employer

We Are Looking For A Proactive And Detail-Oriented Sales Coordinator To Support The Sales Team By Managing Day-To-Day Sales Operations, Coordinating With Clients, Processing Orders, And Maintaining Accurate Sales Records. The Ideal Candidate Should Have Good Communication Skills, Be Comfortable Interacting With Customers. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, English, Hindi
• Someone calm under pressure and customer-first

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Work location: Sector 15 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 4
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sparecare Inventory Solutions Llp.