Customer Care Coordinator

A new Customer Care Coordinator role is open at Star Business, Rohini Sector 7, Delhi. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

Note from the employer

Handling Existing And New Customers. 1 - 2 Years Experience Compulsory. | B2C

Your responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with B2c
• Basic English
• 1 - 2 Years Experience Compulsory.
• B2C
• A polite, customer-first attitude

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Rohini Sector 7, Delhi, Delhi
• Work type: Work from office
• Shift: 10 am - 7 pm | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Star Business.